I partnered with the CIO at Western Michigan University to develop the first university-wide IT strategic plan.

Powered by Salesforce, Student Success Hub brings together support services from across campus into one online platform, giving Broncos the team and the tools they need to succeed. I manged this project, which increased overall student satisfaction from 74% to 94% within the first year of operation. 

I was the assistant project manager for one of WMU's largest IT projects, migrating from Merit's Zimbra Mail to Microsoft Office 365.

University accounts are secure after a successful implementation of two-factor authentication (2FA), powered by DUO

A reflection of the shared accomplishments and perseverance of the Western Michigan University IT and Instructional Technology community.

I ushered in a new era of cloud technology at WMU through a collaborative approach to analysis and planning centered around Google for Education.

A single source of self-help (knowledge base) resources and the service catalog for IT and instructional technology at Western Michigan University. This effort combined over fifteen disparate websites.